Shipping & Returns
Shipping Policy
At Raum Nook, we know you want to start using your clever new gadgets as quickly as possible. We work hard to ensure your order gets from our warehouse to your doorstep without any unnecessary faff.
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Processing Time: All orders are carefully prepared and dispatched within 1 to 2 working days. You will receive a confirmation email with your tracking details the very moment your parcel leaves us.
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Delivery Times: For standard delivery, please allow 14 working days. Express delivery options are also available at checkout for those who simply cannot wait to upgrade their daily routine!
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Free Delivery: We are delighted to offer completely free standard delivery on all orders.
Return & Exchange Policy
We are incredibly confident that our practical products will genuinely make your daily life easier. However, if you are not absolutely thrilled with your purchase, sorting it out is completely hassle-free.
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30-Day Guarantee: You have 30 days from receiving your item to request a return or an exchange. There is absolutely no tedious paperwork—just a brilliant, straightforward process.
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Condition: To be eligible for a return, your item must be unused, in the same immaculate condition that you received it, and in its original packaging.
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Exchanges: Received a faulty item or accidentally ordered the wrong size? Not a problem at all. Let our friendly support team know, and we will arrange a swift exchange to get the perfect product into your hands.
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Refunds: Once we receive and inspect your returned item, we will process your refund immediately. The funds will automatically be applied to your original payment method within 3 to 5 working days.
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How to Start: Simply drop us an email at support.raumnook@gmail.com with your order number, and our team will guide you through the quick and easy steps.